Effective Date: [Insert Date]

Regenix Lab (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, purchase our products, or otherwise interact with us. By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed securely through third-party payment processors)
  • Company name and job title

b. Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited on our site
  • Date and time of your visit
  • Other anonymous usage data

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To communicate with you about your orders, account, or inquiries
  • To provide customer support and respond to your requests
  • To improve our website, products, and services
  • To send you promotional materials, newsletters, or other communications (you may opt-out at any time)
  • To protect the security and integrity of our website and business
  • To comply with legal obligations and enforce our terms and conditions

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email communications.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request by a governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

a. Access and Correction

You have the right to access and update your personal information at any time. If you would like to review, correct, or delete your information, please contact us using the information provided below.

b. Opt-Out

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information.

8. International Data Transfers

If you are accessing our website from outside Luxembourg, please be aware that your information may be transferred to, stored, and processed in Luxembourg or other countries where our service providers are located. By using our website, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Regenix Lab
14 Rue Renert
7223 Bereldange
Walferdange
Luxembourg
[email protected]